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Efficiency at its best
Outsourcing with confidence
We work with you to address critical business priorities.

With years of experience and a passion for what we do, we’re committed to delivering outstanding results. Let’s work together to take your business to the next level!

At 5-NOVA, we believe that outsourcing should be easy and accessible to all businesses, no matter the size. Our mission is to help our clients optimize their operations, increase efficiency, and grow their business with our professional outsourcing services.

With years of experience in the industry, our team of experts is dedicated to providing personalized solutions that fit the unique needs of each client. We take pride in our ability to deliver high-quality services at a competitive price, without compromising on the quality of work.

Our services range from IT support and solutions, customer service, sales & business development, recruitment and much more. We work closely with our clients to understand their specific requirements and tailor our services accordingly, ensuring that we deliver results that exceed their expectations



To be a trusted partner for our clients, delivering reliable, cost-effective solutions that meet their unique needs and exceed their expectations.



To become a leading provider of outsourcing services, known for our commitment to quality, integrity and customer statisfaction.



Outsourcing made simple. We handle the details, you reap the rewards.

Why you should choose 5nova for your business.

We are located in Kosovo, Europe. Kosovo is a very small country but Kosovo’s main export is outsourcing, therefore allowing us to find a lot of highly efficient talent who are eager and ready to work.

Facts which also have made Kosovo one of the most reliable countries for companies to expand their business here by lowering their cost of operations tremendously.

We are in the business for almost 2 years and we have highly experienced agents who are already working and being leaders in various industries such as – Recruitment, Sales, Customer Support and Appointment Setting.

Our agents are all fluent in English and German, with a C1-C2 level of proficiency. We also operate in a very favorable time zone, allowing us to work efficiently with clients across the globe.

Aside from the experience and proficiency of the candidates we can provide, we can manage everything under one roof, and you would be directly involved in the process of screening, hiring, and job delivery during this period.

Meet the team

Ermal Rexhepi
49c7716c-6048-4dfd-81a4-bc37a50ee37a (2)
Blend Krasniqi
Lis Grapci

Our Services

Clear Filters
Customer Support​​ Services
IT Solution Services
Sales and Business Development​ Services
Staffing and Recruitment Services


Their team was incredibly professional, skilled, and efficient, and they provided me with high-quality work in a timely manner. 

Tjasa Jan

I am thrilled to provide a glowing testimonial for 5Nova and express my utmost satisfaction with their exceptional services. As a customer, I have had the pleasure of experiencing their remarkable professionalism and commitment to excellence. 

Gent Krasniqi
Owner at Casa D’Italia